AOL
Broadband Review

Mobile Broadband from AOL - Choose from a number of packages to find a deal that suits you.

Broadband from AOL - Choose from a number of packages to find a deal that suits you. Whether you're looking for a bundle that incorporates both high speed broadband with a great land-line package, or you simply wish to get connected at a great price, AOL has something to match.

Broadband + Calls

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Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If a user exceeds what AOL Broadband deems fair and reasonable for a residential broadband service, speed-limiting restrictions may be applied during peak hours (typically evenings) in the first instance. AOL will contact users whose usage is deemed excessive with advice and recommendations of how to reduce usage.

If usage continues to be very high, AOL may terminate the user's account
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router Free - A wireless router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • Free Wireless Router

Broadband + Calls

Package Details

AOL is a leading ISP in the UK, specialising in offering home broadband packages that are great for the family with good security and parental controls

This package bundles your broadband and home phone from AOL. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router, 24/7 online help and unlimited evening and weekend calls to UK landlines

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Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If a user exceeds what AOL Broadband deems fair and reasonable for a residential broadband service, speed-limiting restrictions may be applied during peak hours (typically evenings) in the first instance. AOL will contact users whose usage is deemed excessive with advice and recommendations of how to reduce usage.

If usage continues to be very high, AOL may terminate the user's account

Customer Service

Awards and Accreditations
There are no published awards or accreditations for this broadband provider
Call Centre
AOL Member Services
Customer Support:
Lines open 8am - 12pm, 7 days a week. Calls are charged at 5p per minute



Technical Support:
Lines open 8am - 12pm, 7 days a week. Calls are charged at 5p per minute
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A wireless broadband router is provided with this package
  • Built in secruity features
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
7 email addresses includes free automatic virus scan when sending and receiving emails
Webspace
Webspace is not included

Payment Methods

Cheque
AOL does not accept payments via cheque
Credit Card
Payments must be made monthly in advance by credit or debit card
Direct Debit
You can pay for this package by Direct Debit. There is no additional charge to pay by Direct Debit

Security

Firewall
Firewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer

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Broadband Only

Apply Now >
Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If a user exceeds what AOL Broadband deems fair and reasonable for a residential broadband service, speed-limiting restrictions may be applied during peak hours (typically evenings) in the first instance. AOL will contact users whose usage is deemed excessive with advice and recommendations of how to reduce usage.

If usage continues to be very high, AOL may terminate the user's account
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router Free - A wireless router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • Free Wireless Router

AOL Broadband Only

Package Details

AOL is a leading ISP in the UK, specialising in offering home broadband packages that are great for the family with good security and parental controls

This is a broadband 'only' package from AOL. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router and 24/7 online help

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If a user exceeds what AOL Broadband deems fair and reasonable for a residential broadband service, speed-limiting restrictions may be applied during peak hours (typically evenings) in the first instance. AOL will contact users whose usage is deemed excessive with advice and recommendations of how to reduce usage.

If usage continues to be very high, AOL may terminate the user's account

Customer Service

Awards and Accreditations
There are no published awards or accreditations for this broadband provider
Call Centre
AOL Member Services
Customer Support:
Lines open 8am - 12pm, 7 days a week. Calls are charged at 5p per minute



Technical Support:
Lines open 8am - 12pm, 7 days a week. Calls are charged at 5p per minute
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A wireless broadband router is provided with this package
  • Built in secruity features
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
7 email addresses includes free automatic virus scan when sending and receiving emails
Webspace
Webspace is not included

Payment Methods

Cheque
AOL does not accept payments via cheque
Credit Card
Payments must be made monthly in advance by credit or debit card
Direct Debit
You can pay for this package by Direct Debit. There is no additional charge to pay by Direct Debit

Security

Firewall
Firewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer

<< Hide More Information

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