Young people aged 25-34 are most likely to do their banking on the Internet (27%), but 22% of those aged 35-44 also use the web to organise their finances as do 20% of those aged 45-54. Men are slightly more inclined to use the web (20%) than women (15%).
Despite the growing popularity of Internet banking many people still aren't aware of all the financial tasks they can do online. A fifth (23%) didn't know they could check their balance on the web, while 28% didn't realise they could go online to pay bills.
A similar number (29%) didn't know they could use online banking to search for statements, while 34% weren't aware they could also transfer money or manage direct debits.
Although 35% indicated fears over security as being the reason they didn't bank online, the vast majority of those surveyed (65%) had no such fears and felt Internet banking was safe.