1. Where can I get an online account?

    Nowadays all high street banks can provide their customers with a secure online banking facility, allowing them to manage their finances from the comfort of their homes.

  2. What can I do online?

    These accounts can provide you with visibility of your statements, standing orders and direct debits, allowing you to add, edit or delete them where required. They also give the functionality to pay bills and move money between internal and external accounts.

  3. How will this improve my banking experience?

    Online banking effectively solves the inconveniences of restrictive banking hours, public holidays and queuing. They provide instant access to your account 24 hours a day 7 days a week, meaning that depending on your banking requirements you may never need set food in a bank again.

    You can also gain access to helpful information such as FAQ's, and contact your bank online using the email feature or via the telephone using the phone numbers listed.

  4. What do the banks get out of providing online accounts?

    Part of the reason for providing customers with online accounts is for cross selling purposes, by advertising their other products on the website. These include things like credit cards, mortgages, insurance etc. and can be very helpful as they provide customers with a view of the true scope of the providers services.

  5. Switching over completely to online

    Some banks only exist online, and are generally known for providing better rates of interest and benefits such as 0% overdraft facilities, as managing accounts online and via the telephone reduces the overheads of a bank managing your account, allowing them to pass on these savings in the form of better rates.