BT
Broadband Review

BT broadband offers fast internet connections with up to 20Mb download speeds. BT Total Broadband offers the most complete UK broadband packages.

BT broadband offers fast internet connections with up to 20Mb download speeds. BT Total Broadband offers the most complete UK broadband packages. Choose a package that allows to to get the best from the area in which you live, with a speed and price scheme to suit you online needs.

Unlimited Anytime Plan

Product Summary
Speed 8Mb
Usage Limit Unlimited
Contract Length 12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Connection Fee Free
Features
  • 6 free bottles of wine with any BT broadband package, offer ends soon

The BT Unlimited Anytime Plan offers you unlimited calls to UK landlines anytime

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your home phone and line rental from BT. Anytime Plan offers you unlimited number of inclusive calls to any local and national UK landline number (01, 02 or 03) anytime

The main features included with this package are line rental and unlimited anytime calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
0Kb
Download Limit
Unlimited

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

Broadband and Evening and Weekend Calls

Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • Exclusive offer: £3.50 a month for first 6 months (ends 15th Feb)
  • Includes BT Wireless Home Hub

Broadband and Evening & Weekend Calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, home phone and line rental from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 10GB download limit, wireless router and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Essential + Broadband and Anytime Calls

Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Talk and Surf - Option 1 Broadband + Evening & Weekend Calls + Includes BT Wireless Home Hub- Fast surfing and evening and weekend calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, free phone technical support and unlimited anytime calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

More Broadband and Calls

Product Summary
Speed 8Mb
Usage Limit 40GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • £50 Dabs voucher
  • Includes BT Wireless Home Hub

BT Talk and Surf Plus: Option 3 Broadband + Evening & Weekend Calls+ Includes BT Wireless Home Hub- Fast surfing and evening and weekend calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, home phone and line rental from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 40GB download limit, wireless router and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
40GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

Unlimited Broadband and Calls

Product Summary
Speed 8Mb
Usage Limit Unlimited
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • Free £50 Dabs voucher
  • Includes BT Wireless Home Hub

BT Unlimited - Option 3 Broadband + Unlimited Anytime Calls + Includes BT Wireless Home Hub- Fast surfing and evening and weekend calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, home phone and line rental from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a unlimited download limit (fair usage applies), wireless router and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Essential + More Broadband and Calls

Product Summary
Speed 8Mb
Usage Limit 40GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

Talk, Surf and Watch More - Calls + Broadband + TV

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, home phone and line rental from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 40GB download limit, wireless router, 70 Freeview channels, catch-up TV and on-demand content and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
40GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Essential + Unlimited Broadband and Calls

Product Summary
Speed 8Mb
Usage Limit Unlimited
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Full House - Option 3 Broadband + TV + Home Phone (Free Setanta Sports)

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, unlimited download limit (fair usage applies), digital TV and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7 days a week.
Freephone calls from landlines
Mobile and other providers' costs may vary

Customer Support:
Lines open 24 hours a day, 7 days a week.
Freephone calls from landlines
Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by Direct Debit. There is no additional charge to pay by Direct Debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

Broadband and Anytime Calls

Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • Free £50 Dabs voucher
  • Includes BT Wireless Home Hub

Broadband and Anytime Calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, home phone and line rental from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 10GB download limit, wireless router and unlimited anytime calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + Broadband and Anytime Calls

Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

Talk, Surf and Watch More - Calls + Broadband + TV

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, home phone and line rental from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 40GB download limit, wireless router, 70 Freeview channels, catch-up TV and on-demand content and unlimited anytime calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + Broadband and Anytime Calls

Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Talk and Surf - Option 1 Broadband + Evening & Weekend Calls + Includes BT Wireless Home Hub- Fast surfing and evening and weekend calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, free phone technical support and unlimited anytime calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + Broadband and Evening & Weekend Calls

Product Summary
Speed 20Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Talk and Surf - Option 1 Broadband + Evening & Weekend Calls + Includes BT Wireless Home Hub- Fast surfing and evening and weekend calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, free phone technical support and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + Broadband and Evening & Weekend Calls

Product Summary
Speed 8Mb
Usage Limit 10GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Full House - Option 3 Broadband + TV + Home Phone

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, unlimited download limit (fair usage applies), digital TV and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
10GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + More Broadband and Evening & Weekend Calls

Product Summary
Speed 20Mb
Usage Limit 40GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Full House - Option 3 Broadband + TV + Home Phone

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, unlimited download limit (fair usage applies), digital TV and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
448Kb
Download Limit
40GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + More Broadband and Evening & Weekend Calls

Product Summary
Speed 8Mb
Usage Limit 40GB
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Full House - Option 3 Broadband + TV + Home Phone

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, unlimited download limit (fair usage applies), digital TV and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
40GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + Unlimited Broadband and Evening & Weekend Calls

Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill
Contract Length 18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Modem / Router £6.00 - A wireless router is included with a £6 charge for P and P
Connection Fee £40.00 - Activation for your new connection
Features
  • Watch TV and films on demand, 70 Freeview channels and catch-up TV
  • Includes BT Wireless Home Hub and Vision+ box

BT Talk and Surf - Option 1 Broadband + Evening & Weekend Calls + Includes BT Wireless Home Hub- Fast surfing and evening and weekend calls

Package Details

BT broadband packages offer connection speeds of up to 20Mb with free Wi-Fi minutes on all packages. BT is also rolling out Infinity fibre optic broadband - by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, free phone technical support and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
448Kb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

TV Unlimited + Unlimited Broadband and Evening & Weekend Calls

Product Summary
Speed 8Mb
Usage Limit Unlimited
Over Usage Charge If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

BT Full House - Option 3 Broadband + TV + Home Phone

Package Details

BT broadband packages offer connection speeds of up to 20Mb. BT is also rolling out Infinity fibre optic broadband – by 2012 40% of UK homes will be able to receive speeds of up to 40Mb if they choose.

This package bundles your broadband, line rental, home phone and digital television from BT. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a wireless router, unlimited download limit (fair usage applies), digital TV and unlimited evening and weekend calls to UK landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed your usage allowance for two consecutive months, BT will charge £5 per excess 5GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Customer Service

Awards and Accreditations
Readers Digest Award - Most Trusted ISP 2009
Call Centre
Technical Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines, mobile and other providers' costs may vary.

Customer Support:
Lines open 24 hours a day, 7-days a week.
Freephone calls from landlines Mobile and other providers' costs may vary
Online Support
Online support provided via e-mail and help text on the providers web-site

Hardware

Router
A BT HomeHub is provided with this package
  • 4xEthernet, 1xUSB master 1 Broadband (DSL) connection
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
Dynamic IP address

Online Storage space

Email
E-mail account(s) are available
Webspace
5GB of secure online storage available

Payment Methods

Cheque
Customers choosing not to pay by Whole Bill Direct Debit or Monthly Payment Plan will be charged a payment processing fee of £1.50 a month / £4.50 a quarter
Direct Debit
You can pay for this package by direct debit. There is no additional charge to pay by direct debit

Security

Firewall
BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall

<< Hide More Information

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