First direct is an award winning commercial bank based in the UK with its headquarters located in Leeds. Customers can access their accounts online and over the telephone but First Direct does not have any branches which allows it to pass on savings from lower overheads to its customers.
First Direct is a division of HSBC Bank plc. with over 1.2 million customers and 3,500 employees across 3,000 FTE roles.
First Direct is a division of HSBC Bank plc. with over 1.2 million customers and 3,500 employees across 3,000 FTE roles.
First direct is based at two call centres in Leeds and Hamilton. Hamilton is the larger of the two call centres however the Leeds call centre handles risk assessment and some processing roles.
First direct was first formed in October 1989 by Midland Bank, then became a part of HSBC in 1992.
First direct took its first call in October 1989. By May 1991 the bank had 100,000 customers which gre to 250,000 by March 1993. It first broke even in December 1994. In April 1995 the bank gained its 500,000th customer and has made a profit every year since.
First Direct savings accounts are very competitive, offering high interest rates on balances with a number of accounts to choose from to suit a all.
First direct was first formed in October 1989 by Midland Bank, then became a part of HSBC in 1992.
First direct took its first call in October 1989. By May 1991 the bank had 100,000 customers which gre to 250,000 by March 1993. It first broke even in December 1994. In April 1995 the bank gained its 500,000th customer and has made a profit every year since.
First Direct savings accounts are very competitive, offering high interest rates on balances with a number of accounts to choose from to suit a all.


First Direct
