Greenbee
Broadband Review

Greenbee Broadband provide a quality internet service from the John Lewis Partnership, while also offering a homephone service that can connect to any BT landline in the UK.

Greenbee Broadband provide a quality internet service from the John Lewis Partnership, while also offering a homephone service that can connect to any BT landline in the UK.

Greenbee Broadband provides all the help and support required when opening a new account, from choosing the right package for you, to installing and maintaining the service.

Choose from a range of packages to find the right deal for you.

Broadband

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Product Summary
Speed 8Mb
Usage Limit 5GB
Over Usage Charge If you exceed the usage limit, Waitrose will notify you by email and you will be charged £1.96 for every additional GB of usage
Contract Length 18 months - Should you cancel your contract during this period, you will not be charged the outstanding balance on the contract but you will have to pay the cost of any hardware
Modem / Router £6.99 - A free modem/wired router is included with a £6.99 charge for P and P. You can choose a wired router or a wireless router (two microfilters are included)
Connection Fee Free - Activation for your new connection
Features
  • Free spam filter/ internet security
  • Free static IP address

Greenbee Broadband - with speeds of up to 8MB and a very reasonable download limit as well as a free modem.

Package Details

Launched in 2007, the same people that bought you the award winning Waitrose broadband service have now launched Greenbee broadband

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies.

The main feature included with this package is a modem/wired router, free spam filter/ internet security and a free static IP address

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Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
5GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for light usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed the usage limit, Waitrose will notify you by email and you will be charged £1.96 for every additional GB of usage

Customer Service

Awards and Accreditations
Waitrose Broadband won the ‘Which?’ best broadband award in 2007. This product is the same except it costs £1 less a month and there is no charitable donation.
Call Centre
Customer Support:
Lines open between 8am ad 8pm, 7 days a week, except Bank Holidays

Technical Support:
Lines open between 8am ad 8pm, 7 days a week, except Bank Holidays

Hardware

Router
A wireless broadband router is provided with this package
  • Built in secruity features
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP address is provided free of charge

Online Storage space

Email
This package includes free webmail with world-wide access
Webspace
100Mb of webspace is included in this package

Payment Methods

Cheque
You cannot pay for this package with a cheque
Credit Card
Payments must be made monthly in advance by credit or debit card
Direct Debit
You can pay by Direct Debit for this package

Security

Firewall
Firewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer

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Broadband and Phone

Apply Now >
Product Summary
Speed 8Mb
Usage Limit 5GB
Over Usage Charge If you exceed the usage limit, Waitrose will notify you by email and you will be charged £1.96 for every additional GB of usage
Contract Length 18 months - Should you cancel your contract during this period, you will not be charged the outstanding balance on the contract but you will have to pay the cost of any hardware
Modem / Router £6.99 - A free wireless router is included with a £6.99 charge for P and P. You can choose a wired router or a wireless router (two microfilters are included)
Connection Fee Free - Activation for your new connection
Features
  • Free spam filter/ internet security
  • Free static IP address

Greenbee Broadband and Phone - with speeds of up to 8MB and a very reasonable download limit as well as a free modem.

Package Details

Launched in 2007, the same people that bought you the award winning Waitrose broadband service have now launched Greenbee broadband

This package bundles your broadband, home phone and line rental from Greenbee. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies.

The main feature included with this package is line rental, wireless router and unlimited anytime calls to landlines

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
8Mb
Upload Speed
448Kb
Download Limit
5GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for light usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
If you exceed the usage limit, Waitrose will notify you by email and you will be charged £1.96 for every additional GB of usage

Customer Service

Awards and Accreditations
Waitrose Broadband won the ‘Which?’ best broadband award in 2007. This product is the same except it costs £1 less a month and there is no charitable donation.
Call Centre
Customer Support:
Lines open between 8am ad 8pm, 7 days a week, except Bank Holidays

Technical Support:
Lines open between 8am ad 8pm, 7 days a week, except Bank Holidays

Hardware

Router
A wireless broadband router is provided with this package
  • Built in secruity features
  • Compatible with Mac OS 8.6 and above
  • Compatible with Windows 98SE and above

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP address is provided free of charge

Online Storage space

Email
This package includes free webmail with world-wide access
Webspace
100Mb of webspace is included in this package

Payment Methods

Cheque
You cannot pay for this package with a cheque
Credit Card
Payments must be made monthly in advance by credit or debit card
Direct Debit
You can pay by Direct Debit for this package

Security

Firewall
Firewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer

<< Hide More Information

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