O2
Broadband Review

Broadband from O2 - O2 is UK's leading broadband provider, offering unlimited downloads with no connection fee.

Broadband from O2 - O2 is UK's leading broadband provider, offering unlimited downloads with no connection fee.

Whether you're an existing O2 customer and wish to take advantage of exclusive offers, or you would like to follow millions of other happy customers, O2 has a great broadband package to suit your needs.

Choose from super fast connection speeds, a range of usage levels all at great value prices, and apply online.

The Basics (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit 20GB
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

The Basics (O2 mobile customers only)

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router, and free 24/7 UK-based customer service

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
20GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading (approx):
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The Basics + Evening and Weekend calls (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit 20GB
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

The Basics + Evening and Weekend calls (O2 mobile customers only)

Package Details

O2 Broadband has won a host of awards since launching in 2007 and built up a dedicated following of happy customers. It offers fast, reliable broadband with discounts for existing mobile customers as well as mobile broadband packages

This package bundles your broadband, home phone and line rental from O2. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies. You can download a music track in less than 20 seconds or a DVD quality movie in under around 40 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service, and evening & weekend calls

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
20GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading (approx):
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The All Rounder (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 12 months half-price broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

The All Rounder (O2 mobile customers only)

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for heavy broadband users, gamers and families that spend a lot of time online; you can download music in seconds and a DVD quality film in around 45 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and unlimited downloads (a fair usage policy applies)

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

- O2 Standard (Promo listing do not use) -

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 3 months Free broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

O2 Standard broadband - 8Mb Broadband - Always-on Internet that's 160x faster than standard dial up.

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and unlimited downloads (a fair usage policy applies)

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The Basics

Apply Now >
Product Summary
Speed 20Mb
Usage Limit 20GB
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee £25.53 - Activation for your new connection
Features
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

O2 The Basics

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router and free 24/7 UK-based customer service

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
20GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading (approx):
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The All Rounder

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee £25.53 - Activation for your new connection
Features
  • 6 months half-price broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

O2 The All Rounder

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for heavy broadband users, gamers and families that spend a lot of time online; you can download music in seconds and a DVD quality film in around 45 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and unlimited downloads (a fair usage policy applies)

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

Access (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit 20GB
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free wireless router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

Access (O2 mobile customers only)

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router and free 24/7 UK-based customer service

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
448Kb
Download Limit
20GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading (approx):
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The Works (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free 'enhanced' router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 12 months half-price broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

The Works (O2 mobile customers only)

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for heavy broadband users, gamers and families that spend a lot of time online; you can download music in seconds and a DVD quality film in around half an hour

The main features included with this package are a free enhanced wireless router, free 24/7 UK-based customer service, optional static ip address and unlimited downloads (a fair usage policy applies)

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
2Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The Works + Evening and Weekend calls (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 12 months half-price broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

The Works + Evening and Weekend calls (O2 mobile customers only)

Package Details

O2 Broadband has won a host of awards since launching in 2007 and built up a dedicated following of happy customers. It offers fast, reliable broadband with discounts for existing mobile customers as well as mobile broadband packages

This package bundles your broadband, home phone and line rental from O2. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies. You can download a music track in less than 20 seconds or a DVD quality movie in under around 40 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and unlimited downloads (a fair usage policy applies) and evening and weekend calls

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
2Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

Access

Apply Now >
Product Summary
Speed 20Mb
Usage Limit 20GB
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free wireless router is included with no charge for P and P
Connection Fee £25.53 - Activation for your new connection
Features
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

Access Broadband - Always-on Internet that's 160x faster than standard dial up.

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router and free 24/7 UK-based customer service

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Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
448Kb
Download Limit
20GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading (approx):
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

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The Works

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free 'enhanced' router is included with no charge for P and P
Connection Fee £25.53 - Activation for your new connection
Features
  • 6 months half-price broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

O2 The Works

Package Details

O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for heavy broadband users, gamers and families that spend a lot of time online; you can download music in seconds and a DVD quality film in around half an hour

The main features included with this package are a free enhanced wireless router, free 24/7 UK-based customer service, optional static ip address and unlimited downloads (a fair usage policy applies)

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
2Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

The All Rounder + Evening and Weekend calls (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit Unlimited
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 12 months half-price broadband, offer ends soon
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

The All Rounder + Evening and Weekend calls (O2 mobile customers only)

Package Details

O2 Broadband has won a host of awards since launching in 2007 and built up a dedicated following of happy customers. It offers fast, reliable broadband with discounts for existing mobile customers as well as mobile broadband packages

This package bundles your broadband, home phone and line rental from O2. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies. You can download a music track in less than 20 seconds or a DVD quality movie in under around 40 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and unlimited downloads (a fair usage policy applies), and evening and weekend calls

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
1Mb
Download Limit
Unlimited
Download Limit Notes
This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB

Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

Access + Evening and Weekend calls (O2 mobile customers only)

Apply Now >
Product Summary
Speed 20Mb
Usage Limit 20GB
Over Usage Charge O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services
Contract Length 12 months - If you want to cancel your contract after the first 30 days, you will incur a termination fee
Modem / Router Free - A free router is included with no charge for P and P
Connection Fee Free - Activation for your new connection
Features
  • 30 day happiness guarantee
  • Free security software
  • Free O2 Technical Support 24-7 days a week, 365 days a week

Access + Evening and Weekend calls (O2 mobile customers only)

Package Details

O2 Broadband has won a host of awards since launching in 2007 and built up a dedicated following of happy customers. It offers fast, reliable broadband with discounts for existing mobile customers as well as mobile broadband packages

This package bundles your broadband, home phone and line rental from O2. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies. You can download a music track in less than 20 seconds or a DVD quality movie in under around 40 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and evening and weekend calls

Show More Information >>

Speed & Restrictions

Contention Ratio
50:1
Download Speed
20Mb
Upload Speed
448Kb
Download Limit
20GB
Download Limit Notes
This package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading (approx):
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Over Usage Charge
O2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Customer Service

Awards and Accreditations
Which? Best Buy Winner January 2009
Call Centre
Customer Support:
Lines open 24 hours a day, 7 days a week. Customer support calls are free

Technical Support:
Lines open 24 hours a day, 7 days a week. Technical support calls are free
Online Support
O2 offer 24 hour online email support.

Hardware

Router
A wireless router is included with no charge for P and P

Migration Notes

Migration
You can migrate to this provider using a Migration Authorisation Code (MAC). This is the easiest method of switching

Networking

IP Addressing
A static IP is available for £5 a month

Online Storage space

Email
This package includes up to 10 email addresses.

Payment Methods

Cheque
You cannot pay for this package with a cheque
Direct Debit
Payments must be made monthly in advance by direct debit only

Security

Firewall
This package includes McAfee internet security with a Firewall

<< Hide More Information

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