Broadband: L + Phone: M + TV: M+ - Ideal for downloading music, online chat, email, surfing and shopping. Free modem and Installation included in the monthly cost.
Package Details
Virgin Media offers the UK’s fastest broadband service at speeds of up to 50Mb, as well as its fibre optic 20Mb and 10Mb broadband packages. Customers can also bundle their award-winning broadband with a huge range of services, including home phone, digital TV, mobile broadband and even mobile phone tariffs.
This package bundles your broadband, line rental, home phone and digital television from Virgin Media. An above average broadband speed, perfect for surfing the internet for hours on end, super-fast music downloads and high-quality movie downloads. You can download a music track in less than 10 seconds or a DVD quality movie in under around 30 minutes
The main features included with this package are Sky Sports 1, 2, 3, 4 and ESPN, wireless router, digital TV services, free security software and unlimited weekend calls to landlines
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Speed & Restrictions
- Contention Ratio
- 50:1
- Download Speed
- 10Mb
- Upload Speed
- 1Mb
- Download Limit
- Unlimited
- Download Limit Notes
- This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:
- 60 hours web surfing = 1.5GB
- 1 Music Album = 0.06GB
- 10 Min Video Clip on Youtube = 0.2GB
- Low definition movie = 0.75GB
- DVD quality movie = 4.5GB
- 10 hours of internet radio = 1.2GB
- Over Usage Charge
- If you persistently download large files between 4pm and midnight you could have your speed reduced by Virgin Media
Communications
- Voice Over IP (VOIP)
- Speak to your friends and family online with Voice-Over-IP
Compatibility
- Apple Mac
- The router supplied by this provider is compatible with Mac OS 9.0+ (including OSX) or higher
- Windows
- The router supplied by this provider is compatible with Windows 2000 pro, Windows XP or higher
Customer Service
- Awards and Accreditations
- Best Consumer ISP - Finalist ISPAs 2008
Best Consumer Broadband - Finalist ISPAs 2008
Best Dial-Up - Finalist ISPAs 2006
Best Heavy Consumer Broadband - Finalist ISPAs 2006
Best Light Consumer Broadband - Finalist ISPAs 2006
- Call Centre
- Automated Service Update:
Lines open 24-hours, 7 days a week.
Freephone.
Broadband Technical Support
Lines open 8am - midnight, 7 days a week.
Calls are charged at a local rate (free if you call from a Virgin Media phone).
- Online Support
- Online support provided via e-mail and help text on the providers web-site
Gaming
- PlayStation
- The modem or router supplied by this provider is compatible with Playstation
- X-box
- The modem or router supplied by this provider is compatible with X-box
Hardware
- Router
- A wireless router is included with free P and P
Media
- Audio Content
- There is no free / exclusive audio or radio content provided as part of this package
- Video Content
- There is no free / exclusive video content provided as part of this package
Migration Notes
- Migration
- This supplier is not part of the OFCOM Code of Practice that facilitates switching from one ISP to another. You are likely to experience an interruption to your broadband if you switch to or from this package to an ADSL service
Networking
- IP Addressing
- Dynamic IP address
Online Storage space
- Email
- 15 Email addresses are available for you and your family.
- Photos
- V Stuff now offers free photo services:
1. Upload photos
2. Use remote access to share photos online
3. Print photos
- Webspace
- 55Mb of online webspace available.
Payment Methods
- Cheque
- Per month additional charge to pay by cheque
- Credit Card
- Per month additional charge to pay by credit card
- Direct Debit
- You can pay for this package by direct debit. There is no additional charge to pay by direct debit
Security
- Anti Spam
- PCguard anti-spam service included.
- Anti Virus
- PCguard anti-virus service included.
- Child Protection
- PCguard child protection service included.
- Firewall
- PCguard firewall service included.
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